Remember the cyberpowerpc issue (http://nephlm.livejournal.com/84068.html) back in April? I finally got my money out of them. It seems that after the Fedex processed the claim and they promised my refund would be processed the next day they ‘misplaced’ my refund for two weeks until I started calling and yelling at them.
When they tried to tell me no refund was due and I started insisting on talking to a supervisor they started hanging up on me. Four times in a row they hung up on me. Only when I threatened them with lawyers if I was hung up on again did they decide to talk to me.
Finally done with them.
2 users comments about " Refund "
Follow-up comment rss or Leave a TrackbackYou tell them! Now was that FedEx that got the lawyer threat or CyberpowerPC? Cause I kind of have to use FedEx all the time and if you had issues with them that could be a problem *worries*
TTYL!
Love,
Sister E
(http://livejournal.com/users/damagedgirlnet)
It was Cyberpowerpc. I had some initial issues with fedex customer service but they largely got straightened out eventually. I still recommend using another shipper if possible, but so often you don't have a real choice.
(http://livejournal.com/users/nephlm)
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